Associating users and companies

Events sent to Bucket are sent by individual users. To associate these events with a company, make sure to associate the user with its company.

If a user's events aren't associated with a company, they will not be included in Bucket (which is primarily based on company-level activity).

If you're using our SDK, make sure to call company after calling user : Bucket SDK Documentation

If you're using Segment, make sure to call group after calling identify: Segment Group Spec Documentation

Associating users with multiple companies

Bucket supports associating a user with multiple companies.

When sending a group/company call, the following sent events will only be associated with that company. When a new group/company call is sent, the subsequent sent events will be associated with the new company.

It's also possible to manually associate events to specific companies. In the Bucket SDK you can supply a companyId when you call bucket.track.

If you're using Segment, you can set the companyId in the event attributes. Please note that you must still send a company/group call to associate the user with the company.